To protect the legitimate and secure use of your personal information, this cross-border mall strictly complies with the Personal Information Protection Law of the People’s Republic of China and relevant cross-border e-commerce data supervision regulations. This policy sets forth the rules for the collection, use, storage, sharing of users’ personal information and users’ rights. It applies to all users who access, register with and use this mall.
1. Scope and Purpose of Collected Information
We only collect necessary information required for service provision and will not collect irrelevant private information without consent:
1. Account Registration Information: Mobile phone number, nickname and device login information, used for account registration, identity verification and account security protection.
2.Order and Fulfillment Information: Consignee’s name, delivery address, contact number, order records and payment vouchers, used for cross-border purchasing, customs declaration, logistics delivery and after-sales services.
3. Cross-border Compliance Information: Real-name identity information, which is legally required for customs personal quota verification and cross-border declaration for cross-border shopping.
4. Device and Log Information: Browsing records, device model, IP address and access duration, used for service optimization, risk control, fraud prevention and abnormal order identification.
2. Information Storage and Security Protection
1. Users’ personal information is stored in encrypted form with strict access permission control. Internal staff are prohibited from unauthorized access, export or disclosure of user private data.
2. We retain user data only during the service period and within the statutory retention period. After account cancellation or service termination, user data will be cleared or desensitized in accordance with relevant rules.
3. For cross-border data transmission, we strictly abide by cross-border data compliance requirements to ensure the security of user information in cross-border transmission.
3. Information Sharing and Disclosure Rules
We will not sell or rent users’ personal information to irrelevant third parties. Information sharing is only permitted under the following necessary circumstances:
1. Necessary Sharing for Performance: Order and real-name information may be shared with customs, logistics providers and payment institutions to complete cross-border customs clearance, logistics distribution and payment settlement.
2. Statutory Disclosure: We may disclose user information in compliance with applicable laws, regulations and legitimate requirements from judicial and regulatory authorities.
3. User Authorized Sharing: Information sharing conducted with users’ independent consent and authorization.
4. Use of Cookies and Similar Technologies
This mall uses Cookies and similar technologies to maintain your login status, record browsing preferences and optimize user experience. You may disable Cookies via browser settings. Disabling Cookies may affect partial functional experience but will not interfere with basic shopping services.
5. Users’ Rights
1. Inquiry and Correction Right: Users may independently inquire about and modify personal profile and delivery information in the account center.
2. Cancellation and Deletion Right: Users may apply for account cancellation. After cancellation, we will terminate relevant services and clear personal information in accordance with regulations.
3. Authorization Revocation Right: You may revoke non-essential privacy authorization at any time, and we will stop collecting and using relevant information thereafter.
4. Complaint and Feedback Right: If you have any objections to our privacy services, you may contact our customer service. We will respond and handle your feedback within 3 working days.
6. Minor Privacy Protection
This mall is oriented to adult users. Minors may only use our services under the guidance and authorization of their guardians. We do not actively collect personal information from minors. If we identify unauthorized minor information, we will promptly delete relevant data and terminate corresponding services.
7. Policy Updates and Notification
We may update this Privacy Policy according to legal requirements and business adjustments. The updated policy will be published on the mall page and take effect immediately. Your continued use of our platform constitutes acceptance of the latest policy terms.
8. Contact Information
For privacy-related inquiries, complaints and rights applications, please contact our official online customer service.